Loading…
2019 Spectra GM Conference has ended
View analytic

Sign up or log in to bookmark your favorites and sync them to your phone or calendar.

Sunday, January 13
 

4:00pm

7:00pm

Opening Reception
Sunday January 13, 2019 7:00pm - 10:00pm
Arbor Ballroom
 
Monday, January 14
 

6:15am

Fun Run 5k (optional)
maps & waivers will be available at conference registration check in

Monday January 14, 2019 6:15am - 7:00am
Outdoors

7:30am

Breakfast
Monday January 14, 2019 7:30am - 8:15am
Arbor Ballroom

8:30am

A View from the Top / Spectra Executive Update
Speakers
JP

Jim Pekala

CFO and EVP, Strategic Planning, Spectra
DS

Dave Scott

CEO, Spectra
JW

John Wentzell

President, Spectra


Monday January 14, 2019 8:30am - 9:45am
Masters Ballroom

9:45am

Break with Help Desk Zones
Sponsored by Paciolan and Ticket Guardian

Monday January 14, 2019 9:45am - 10:00am
Masters Foyer

10:00am

Panel Discussion - Spectra Operations
Moderators
BR

Brian Rothenberg

EVP and General Counsel, Spectra

Speakers
BF

Bryan Furey

SVP - Partnerships, Spectra
JP

John Page

President of Content, Arenas and Stadiums, Spectra
RS

Richard Schneider

COO - Food Services and Hospitality, Spectra
DS

Dave Scott

CEO, Spectra
JW

John Wentzell

President, Spectra


Monday January 14, 2019 10:00am - 11:00am
Masters Ballroom

11:00am

DISC - Leadership & Development Tools
Speakers
MK

Marlene Kincaid

Senior Manager Talent Development, Spectra


Monday January 14, 2019 11:00am - 12:00pm
Masters Ballroom

12:00pm

Lunch
Monday January 14, 2019 12:00pm - 1:00pm
Arbor Ballroom

1:00pm

1:00pm

DISC - Team Development and Client Relations - VM/CC/DOO/Partnerships
Speakers
JH

Jacquelyn Holowaty

Vice President Client Experience and Ticketing, Spectra
MK

Marlene Kincaid

Senior Manager Talent Development, Spectra


Monday January 14, 2019 1:00pm - 2:15pm
Masters Ballroom

2:15pm

Break with Help Desk Zones
Sponsored by Paciolan and Ticket Guardian

Monday January 14, 2019 2:15pm - 2:30pm
Masters Foyer

2:30pm

Media Training and Crisis Management
Speakers
KC

Karen Caiola

Senior Director, Human Resources, Spectra
BK

Blair Kahora Cardinal

Director of Communications, Spectra
LK

Laurie Kleinman

Vice President Claims and Risk Management, Spectra
AM

Amy Minniti

Deputy General Counsel, Spectra
MW

Marcel White

VP Human Resouces, Spectra


Monday January 14, 2019 2:30pm - 4:00pm
Masters Ballroom

4:00pm

Preview/New Look/Spectra Credo
Speakers
JH

Jacquelyn Holowaty

Vice President Client Experience and Ticketing, Spectra


Monday January 14, 2019 4:00pm - 4:30pm
Masters Ballroom

6:30pm

 
Tuesday, January 15
 

7:30am

Breakfast
Tuesday January 15, 2019 7:30am - 8:15am
Arbor Ballroom

8:30am

8:30am

8:30am

Big Apple Circus
Speakers
SF

Shoshana Fisher

Big Apple Circus
SH

Suzanne Harbour

Big Apple Circus


Tuesday January 15, 2019 8:30am - 9:00am
Masters A/B/C

8:30am

Corporate Sponsorship
Moderators
TL

Tim Landis

Spectra

Speakers
BF

Bryan Furey

SVP - Partnerships, Spectra


Tuesday January 15, 2019 8:30am - 9:30am
Gallery A/B

9:00am

9:00am

Spectra Delivers Updates
 Sku Standardization
Validating our Results
Culinary Support and Resources

Speakers
SS

Scott Swiger

Vice President Culinary Excellence, Spectra


Tuesday January 15, 2019 9:00am - 9:30am
Masters D/E

9:00am

Legal FAQ's - Contracts and Insurance
Speakers
LK

Laurie Kleinman

Vice President Claims and Risk Management, Spectra
AM

Amy Minniti

Deputy General Counsel, Spectra


Tuesday January 15, 2019 9:00am - 9:30am
Masters A/B/C

9:30am

9:30am

Procurement Updates - Commodity Trends for 2019
Commodity Trends for 2019
New Corporate Direct Programs
Understanding VMA vs Spectra Direct

Speakers
DG

Darleen Ghirardi

Vice President Procurement, Spectra


Tuesday January 15, 2019 9:30am - 10:00am
Masters D/E

9:30am

Event Booking
Speakers
EI

Evelyn Ingram

Event Booking


Tuesday January 15, 2019 9:30am - 10:00am
Masters A/B/C

9:30am

Ice Rink Renovations
Moderators
Speakers

Tuesday January 15, 2019 9:30am - 10:30am
Gallery A/B

10:00am

Break
Tuesday January 15, 2019 10:00am - 10:15am
Masters Foyer

10:00am

Break
Tuesday January 15, 2019 10:00am - 10:15am
Masters Foyer

10:00am

Break
Tuesday January 15, 2019 10:00am - 10:15am
Masters Foyer

10:15am

Spectra Operational Excellence Initiative Update
Overview of Committee Goals
Structure & Timeline

Speakers
MD

Michael Doocey

RVP, Spectra


Tuesday January 15, 2019 10:15am - 10:25am
Masters D/E

10:15am

10:15am

N3rd Street Gamers
Speakers
JF

John Fazio

N3rd Street Gamers


Tuesday January 15, 2019 10:15am - 10:45am
Masters A/B/C

10:25am

Revenue and Cost Optimization Fast Tracks
Theoretical Costing
Recipe Templates
Product
Mix Analysis
Menu Pricing Optimization

Speakers
TA

Thomas Anastasia

RVP, Spectra


Tuesday January 15, 2019 10:25am - 11:10am
Masters D/E

10:30am

Break
Tuesday January 15, 2019 10:30am - 10:45am
Masters Foyer

10:45am

Team Building (Case Studies/Examples)
Speakers
CL

Chris Lawrence

DGM - GM at XL Center, Spectra
KT

Keller Taylor

DGM - GM at Budweiser Events Center, Spectra


Tuesday January 15, 2019 10:45am - 11:15am
Masters A/B/C

10:45am

Legal Contracts & Insurance Requirements
Speakers
LK

Laurie Kleinman

Vice President Claims and Risk Management, Spectra
AM

Amy Minniti

Deputy General Counsel, Spectra


Tuesday January 15, 2019 10:45am - 11:30am
Players B/C

10:45am

Theatre Panel
Moderators
Speakers
BH

Brian Hoffman

GM - Federal Way Performing Arts Center, Spectra


Tuesday January 15, 2019 10:45am - 11:30am
Gallery A/B

11:10am

Labor Optimization
Time Saver Scheduling
Staffing Guides
OT & PT
Reports
Daily Labor Flash Reports

Speakers
AC

Angela Cabana

RVP, Spectra


Tuesday January 15, 2019 11:10am - 11:40am
Masters D/E

11:15am

11:30am

11:30am

Show Production Panel
Moderators
Speakers
MA

Mike Ahearn

SVP Operations, Spectra
BK

Brian Kirk

Director of Operations - PPL Center, Spectra


Tuesday January 15, 2019 11:30am - 12:30pm
Gallery A/B

11:40am

Risk Mitigation
Review of Alcohol Compliance Policies
Intro of New ServSafe Manager Portal
LMS Training

Speakers
TD

Tim Dickert

GM - Papa Murphy's Park, Spectra


Tuesday January 15, 2019 11:40am - 12:10pm
Masters D/E

11:45am

Booking
Speakers
AF

Andrew Forstadt

Vice President Entertainment & Events, Spectra
BR

Brett Reopell

Director of Booking - Wells Fargo Center, Spectra


Tuesday January 15, 2019 11:45am - 12:30pm
Masters A/B/C

12:10pm

People Training & Operations Standards
Spectra Management Academy LMS Overview
Spectra Success Coach Program Overview

Speakers

Tuesday January 15, 2019 12:10pm - 12:30pm
Masters D/E

12:30pm

Lunch
Master Foyer - create your own sandwich

Tuesday January 15, 2019 12:30pm - 1:00pm
Masters Foyer

1:00pm

6:00pm

6:15pm

Dinner - Offsite
Tuesday January 15, 2019 6:15pm - 9:00pm
Surfer [The Bar] 200 1st St N, Jacksonville Beach, FL 32250
 
Wednesday, January 16
 

7:00am

Luggage Drop
Wednesday January 16, 2019 7:00am - 8:30am
Gallery A/B

7:30am

Breakfast
Wednesday January 16, 2019 7:30am - 8:15am
Arbor Ballroom

8:30am

Convention Centers by the Numbers
Speakers
KW

Ken Wajda

SVP Finance, Spectra


Wednesday January 16, 2019 8:30am - 9:00am
Players B/C

8:30am

Paciolan - New Revenue Generating Ideas from Ticketing
Speakers
SD

Steve Demots

Chief Revenue Officer, Paciolan


Wednesday January 16, 2019 8:30am - 9:00am
Masters A/B/C

8:30am

Ephesus LED Lighting
Moderators
TL

Tim Landis

Spectra

Speakers
ML

Michael Lorenz

Ephesus LED Lighting


Wednesday January 16, 2019 8:30am - 9:15am
Gallery A/B

8:30am

9:00am

F&B / Return & Creativity
Speakers

Wednesday January 16, 2019 9:00am - 9:45am
Players B/C

9:00am

Recruitment/HR/Hiring
Speakers
MA

Mike Ahearn

SVP Operations, Spectra
TM

Trent Merritt

RVP, Spectra


Wednesday January 16, 2019 9:00am - 9:45am
Masters A/B/C

9:30am

Risk Management/Legal
Moderators
MA

Mike Ahearn

SVP Operations, Spectra

Speakers
LK

Laurie Kleinman

Vice President Claims and Risk Management, Spectra
AM

Amy Minniti

Deputy General Counsel, Spectra


Wednesday January 16, 2019 9:30am - 10:15am
Gallery A/B

9:30am

9:45am

9:45am

Industry Trends/Revenue Generation
Speakers
DB

Dan Berger

DGM - GM of Mattamy Athletic Centre, Spectra
RH

Rick Hontz

RVP, Spectra


Wednesday January 16, 2019 9:45am - 10:30am
Masters A/B/C

10:00am

Corporate Support & Resources
Speakers
SS

Scott Swiger

Vice President Culinary Excellence, Spectra


Wednesday January 16, 2019 10:00am - 10:15am
Masters D/E

10:15am

Spectra Next Steps
Speakers
TH

Tony Hendryx

RVP, Spectra


Wednesday January 16, 2019 10:15am - 11:30am
Masters D/E

10:30am

10:30am

Sustainability
Moderators
DR

Dan Rubino

Director of Projects, Spectra

Speakers
BS

Brian Skow

Director of Operations - Angel of the Winds Arena, Spectra


Wednesday January 16, 2019 10:30am - 11:30am
Gallery A/B

10:45am

Budgeting
Speakers
DC

Dean Clarke

RVP, Spectra
MF

Mike Fryling

DGM - GM of Ted Constant Convocation Center, Spectra
KW

Ken Wajda

SVP Finance, Spectra


Wednesday January 16, 2019 10:45am - 11:30am
Masters A/B/C

11:30am